Frequently Asked Questions

All you need to know about the H2Orders App

For Water Refilling Merchants

H2Orders is a digital ordering platform that enables ease and convenience of buying your gallon of drinking water through the H2Orders Mobile App.

No more time consuming traffic hassles to your Water refilling station, water ordering will now be a seamless experience through the use of the H2Orders Mobile App.

Simply download the H2Orders Mobile App at Google Play to start enjoying seamless water ordering experience, you may now book your orders at the convenience of your location.

H2Orders will charge a service fee on a per bottle ordered, and only on each booked orders transacted through the H2Orders Mobile app.

H2Orders has enabled a payment enablement feature for Merchant-Partners and this can be located at your Merchant App dashboard.

Yes. All Android enabled smartphone can fully complement the H2Orders Mobile App specification.

We are now rolling-out on a per City coverage. Selected areas of Metro Cebu will now be served with Merchant-Partner that are ready to cater to their customers drinking water needs. Please visit the registration section of the H2Orders Mobile App to become a Merchant-Partner.

This procedure forms part of the registration validation process.

All H2Orders Merchant-Partners are required to upload specified Operational, Sanitary, Government and Legal documentary requirements as indicated in the registration page. Pls click this link to verify the requirements (*** create link to merchant registration page)

As an H2Orders Merchant-Partner, You may opt to coordinate with your customers about the status of their delivery through the on-app text messaging feature located at the menu section.  You are required to stay logged-in to utilize this feature.

Yes, this forms part of your Terms of Partnership with H2Orders. Please visit the Terms of Partnership through this link (*** create link to Terms of Partnerships here) .The expected lead time of a delivery of each booked orders will be with-in 1 hour upon acceptance of customer’s booked order.

Registering is made quick and hassle free. Please click this link to proceed with your registration process (*** create link to merchant registration page).

For Water Ordering Customers

H2Orders is a digital ordering platform that enables ease and convenience of buying your gallon of drinking water through the H2Orders Mobile App.

No more time consuming traffic hassles to your Water refilling station, water ordering will now be a seamless experience through the use of the H2Orders Mobile App.

Simply download the H2Orders Mobile App at Google Play to start enjoying seamless water ordering experience, you may now book your orders at the convenience of your location

You may start booking your orders after registering through the H2Orders Mobile App, and book your orders with your preferred water refilling merchant by just a click of your order details.

Your payment will be upon the delivery of your booked order as a cash on delivery basis.

Cancellation of booked orders is possible for so long as your order is not yet accepted by your preferred Merchant.

All Android enabled smartphone can fully complement the H2Orders Mobile App specification.

We are now rolling-out on a per City coverage. Selected areas of Metro Cebu will now be served with Merchant-Partner that are ready to cater to your bottled water orders.

This procedure forms part of the registration validation process.

H2Orders Mobile App is absolutely free to download. There will be succeeding charges as your payment for the booked order on a per gallon of water basis.

Your drinking water will be delivered by your preferred Merchant with-in an hour upon their acceptance of your booked order.

If this happens, you may opt to coordinate directly with your preferred water Merchant through the text messaging feature located at the menu section of your H2Orders Mobile App. You are required to stay logged-in to utilize this feature.

We are currently finalizing this enablement. For the time being, we can facilitate a standard delivery lead time of 1 hour for each booked orders.

Yes, All H2Orders Merchant-Partners have undergone an in-house screening procedure upon the submission of all Operational, Sanitary, Government and Legal documentary requirements prior to the provision of their access to H2Orders systems.

Yes, all Merchant-Partners are expected to be compliant with all the sanitary and health standards as mandated by our Government Agencies.

We do appreciate that you will email our support at [email protected] so we can inform you the availability of our Merchant-Partners in your area.

Download our App and
Enjoy all the Features.

H2Orders merchant app is built to help water refilling businesses build a strong online presence through digital solutions. Find out how H2Orders can help you gain more customers and realize business growth.

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Contact us

Clouddrops Technology Solutions, Inc.
H2Orders Headquarters

Benitez Bldg., Sangi New Road, Pajo, Lapu-Lapu City, Philippines 6015
+63 917 712 8181
032-3542655
[email protected]